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How interein Handles Your Privacy

We collect and store only what we need to keep your account safe, process your DANA, OVO, GoPay and QRIS deposits, and deliver the games you open.

Data stored securely on encrypted serversYour payment details never shared with third partiesAccount access available 24/7 from mobile or desktop
interein How interein Handles Your Privacy
PRIVACY QUESTIONS

How to Reach Us About Your Privacy

If you want to ask about what data we hold on your account, request a copy of your personal information, or tell us to delete something, our support team in Makassar and beyond are ready to help. We answer privacy requests during our standard support hours and also accept requests through your account dashboard.

Team online

Account Dashboard

Log in to your interein account and head to Settings → Privacy Requests. You can view, download or request deletion of your personal data in one place.

Email Support

Send your privacy question or data request to [email protected]. We aim to respond within five business days with all the information you need.

Live Chat

Our support team answers live-chat messages between 08:00 and 22:00 Jakarta time, seven days a week. Ask anything about your privacy or data.

HOW WE PROTECT YOU

Data Security and Your Account Rights

interein uses encrypted SSL connections to protect your login details and payment information every time you access the platform from your phone or desktop.

Encryption

All data moving between your device and our servers uses 256-bit SSL encryption, the same standard banks use to protect accounts.

Data Retention

We keep your account data while you're active; after closure, we retain financial records for seven years per local law, then delete everything else.

Cookie Policy

We use cookies to keep you logged in and to understand how you use the lobby so we can spot errors. You can manage cookie settings in your browser at any time.

Third-Party Access

We share data only with payment processors (to clear your DANA, OVO, GoPay and QRIS deposits) and fraud-detection services. No one else sees your personal information.

Account Control

You own your account. Update your email, phone, address or password in Settings anytime. Request a full data download or account deletion by contacting our team.

Dispute Resolution

If you believe your privacy rights have been breached, contact [email protected] with details. We investigate within ten business days and report back to you.

Privacy Policy FAQ

When you close your account, we delete your personal information (name, email, phone, address) immediately. We keep financial transaction records for seven years where local law requires it, then remove those too. You can request full deletion by emailing [email protected].

Your payment details are encrypted and stored on separate, secured servers from the rest of your account. We never save your full bank details on our main database — we only store a reference token that lets us process your next deposit without asking again.

Yes. Go to Settings → Privacy Requests → Download My Data, or email [email protected]. We'll send you a complete file of everything we hold on your account within five business days, in a format you can open and share.

No. We never sell, rent or share your personal data with marketing companies or data brokers. We only share it with payment processors to clear your deposits and with fraud-detection partners to keep your account safe.

We keep your active account data (login history, game history, wallet balance) for as long as your account exists. After you close it, we retain deposit and withdrawal records for seven years per local law, then delete everything.

Contact our support team immediately through live chat (08:00–22:00 Jakarta time) or email [email protected]. We'll review your activity, reset your password, and walk you through securing your account.

You can update your contact information (email, phone, address) in Settings anytime. You can also adjust cookie preferences in your browser. Some data (like deposit history) is necessary for compliance and cannot be removed, but you can request it deleted after your account closes.